Safety model

AI conversation. Rules-based triage. Clinician review.

Triager is an intake support tool. It does not diagnose, treat or prescribe, and it is not a substitute for clinician judgement.

AI collects & clarifies

Conversational intake gathers information and asks follow-ups.

Rules-based triage

Urgency comes from rules and validated screeners, not the model.

Emergency red flags

Specific flags can trigger clear escalation guidance.

Clinician in control

Your team owns review, follow-up and any clinical decision.

CarePlan provenance

Assigned tasks, patient-reported completion and clinician verification are distinguished.

Clear provenance

Patient answers, image context, AI-generated summaries and rules-based outputs are distinguished.

Privacy-aware workflows

Designed for sensitive clinical workflows.

Triager is designed to support clinic compliance workflows. It is positioned to fit into your existing privacy program — not to replace it.

Granular consent

Microphone, AI-assisted intake and photo upload are each explicitly consented.

Secure handling

Audio, transcripts, photos and structured intake data are handled with care.

Role-based access

Clinics control who on the team can see what, per role.

Configurable retention

Set retention policies that match clinic and regional requirements.

Audit logs

Sessions, tool calls and access events are logged for review.

Session protection

Realtime sessions use short-lived access credentials.

Clinic branding

A patient experience that can feel like your practice.

Clinics can configure the intake experience and, where authorized and consented, support a doctor-branded voice experience with a standard fallback voice.

  • Explicit doctor authorization
  • Patient disclosure
  • Clinic-controlled use
  • Audit logging
  • Fallback voice when unavailable
AR

Dr. A. Reyes

Plastic & Reconstructive Surgery

Branded voice

Hi, this is Dr. Reyes' clinic. I'll guide you through a quick recovery check today.

Authorization

Signed by doctor

Patient disclosure

Shown on session start

Give patients a governed way to follow the plan. Give clinicians the evidence to act.

See how Triager, Rounds and ProvidEHR can support a CarePlan-guided surgical pathway.